Opis:
If you feel comfortable speaking English , you have a proven experience in the corporate environment and would like to join a global production brand in Wrocław - APPLY!
What we offer
- Great challenges in the transition process in the EMEA region
- Opportunities to work with SAP, Salesforce , and more
- The smooth recruitment process (1 stage)
- Flexible hybrid working model (it is ideal to visit the office 4 times per month)
- Business working hours (8:00-16:00) with an option of flexibility
- Private medical care (individual and family packages)
- Group insurance (in PZU)
- Sports card - MultiSport (for you and your loved ones)
- Online cafeteria - benefit platform (discounts e.g. for cinema tickets)
Your tasks
- Customer Service support in the customer service export process
- Responding to customers via defined channels
- Liaise with the business on customer relationship management via Salesforce functionalities
- Registration and consideration of customer complaints
- Responsible for monitoring work queues for new requests
- Responsible for completing assigned tasks within SLA targets
- Identify opportunities to improve data quality & reduce cycle time
- May include training and deployment support pre and/or post go-live
- Responsible for escalation of issues if needed
- Positively contributes to and supports team efforts and objectives
What we expect
- Proven experience (around 1-2 years) in a corporate environment in Customer Service/Logistics/Finance
- Good knowledge of English , speaking and writing (B2 level onward)
- Proven experience with SAP/Salesforce/any ERP system
-
Bachelor's degree or higher from an accredited university
Employment agency entry number 47
this job offer is intended for people over 18 years of age
20 mar 2025;
from:
www.jobs.pl