Opis:
What we offer
- Work at Global Office Park, in the heart of Katowice – who wouldn’t want to work in a city as energetic and inspiring as their morning cup of coffee? ☕🌆
- Benefits package: private medical care (LuxMed), MyBenefit, life insurance, language training – with good coffee at every step! 💼🍀
- An attractive referral bonus – because like coffee, the best moments are shared with great company! ☕👯♀️
- A relaxed, international team where every day feels like a cup of great coffee – full of positive energy! 🌍💬
- Sports, medical care, and training – everything you need to live life to the fullest, like a well-brewed cup of coffee! 🏃♂️🍎
- Video games – because your coffee break can also be a little fun! 🎮🍫
- Fruit days, coffee, tea – because every day starts with your favorite cup! 🍊🍹
Wymagania:
Our requirements
- Fluent German (C1/C2) and conversational English (B2) – just like coffee connects people around the world, your language skills will connect us with customers globally 🌐.
- Experience in customer service – a barista of customer support with knowledge of consumer products? Amazing! 👍
- Comfortable working with multiple platforms and systems – like a barista equipped with the best coffee tools ☕.
- Empathy – just like every sip of coffee sets the right mood, your approach to customers will be key in building strong relationships 🤝💙.
Optional
- Experience in a Contact Center, resolving complaints – like every customer deserves their perfect cup, every issue deserves the best solution! 💡
- Interest in new technologies – if you brew coffee with AI, we’re on the same page! 🚀
Obowiązki:
Your responsibilities
- Start every day with a delicious cup of coffee, and help our customers by answering queries through phone, chat, or web forms. ☕💻.
- Each case is handled like a special coffee recipe – resolving warranty issues, coordinating repairs, and providing technical support.🌟.
- Your troubleshooting skills will be like the secret ingredient to a perfect cup, ensuring customer satisfaction with every interaction 🤗.
- From order handling to returns, you’ll make sure customers enjoy every part of their experience – just like savoring a great cup of coffee ☕💖.
11 lut 2025;
from:
www.pracuj.pl