Opis:
If you feel comfortable speaking English , you have a proven experience in the corporate environment and would like to join a global healthcare brand in Wrocław in March/April 2025 - APPLY!
What we offer
- Great challenges in the transition process in the EMEA region
- Technical environment with SAP, Salesforce, and more
- The smooth recruitment process with a start date of March or April 2025
- Flexible working model (you can visit the office but you do not have to)
- Business working hours (8:00-16:00) with an option of flexibility
- Private medical care (individual and family packages)
- Group insurance (in PZU)
- Sports card - MultiSport (for you and your loved ones)
- Online cafeteria - benefit platform (discounts e.g. for cinema tickets)
Your tasks
- Customer Service support in the customer care process
- Communication with internal stakeholders
- Support Customer Operations in the implementation of SAP S/4HANA
- Responsible for monitoring work queues for new requests
- Responsible for completing assigned tasks within SLA targets
- E nsuring efficient customer complaint service
- Identify opportunities to improve data quality & reduce cycle time
- May include training and deployment support pre and/or post-go-live
- Responsible for escalation of issues if needed
- Continuous improvement of processes
- Positively contributes to and supports team efforts and objectives
What we expect
- Proven experience (around 1-2 years) in a corporate environment (e.g. Customer Service, Master Data, etc.)
- Good knowledge of English, speaking and writing (B2 level onward)
- Availability to join a company in March or April 2025
- Bachelor's degree or higher from an accredited university
- Proven experience with SAP/Salesforce is desirable, but not a must-have
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Knowledge of other European languages is beneficial - German/Italian/Spanish/Flemish/Dutch/French
Employment agency entry number 47
this job offer is intended for people over 18 years of age
12 lut 2025;
from:
www.jobs.pl