... analytical understanding of the customer service systems and your knowledge of customer service processes is ... And you have a strong customer focus. Obowiązki: Your responsibilities ... with system reference (e.g. Introduction of contact response system). Your ...
23 dni temu
... for end-to-end optimization of customer satisfaction and will be responsible ... (inter/national service providers). The conception and implementation of international train-the ... the customer in focus, you further develop the monitoring of results of training ...
23 dni temu
... to customer expectations. You will keep the oversight of quality ... reports, control the results of training/optimization measures and ... you have a passion for Customer Service, like flat hierarchies and an ... are in the middle of a transformation process that you ...
23 dni temu
... You have a good overview of capacities (including planned/unplanned ... shape the future international Customer Care matrix structure and ... you have a passion for Customer Service, like flat hierarchies and ... are in the middle of a transformation process that you ...
23 dni temu
... international project environment. Your understanding of customer care processes and company procedures ... . And you have a strong customer focus. Obowiązki: Your responsibilities You ... /C-Level. With your oversight of national and cross-country projects ...
23 dni temu
... collaboration skills. And of course you have a strong customer focus! You are ... focussing on required KPI-fulfillment (e.g. service level, handling rates). Beyond that ... -to-day performance of the Inhouse Units and Service Provider for the ...
19 godzin temu
... you have a good understanding of KPIs and interdependencies. Also you ... improve customer satisfaction as well as in-house and service ... 'voice of the customer'. You will improve the customer journey by ... We are in the middle of a transformation process that you ...
23 dni temu
... you also have a strong customer focus. Obowiązki: Your responsibilities ... and control parameters for customer contact channels. Also you ... customer satisfaction and quality for both in-house and service ... We are in the middle of a transformation process that you ...
23 dni temu