Service Desk Specialist

Opis:

Service Desk Specialist

lokalizacja: Mszczonów (mazowieckie)

numer referencyjny: 1192760/jobs.pl

Position: Service Desk Specialist Location: Distribution Center in Mszczonów
Key Technologies:

• Two years of experience in a similar position.
• Highly developed analytical and communication skills, a sense of responsibility for assigned tasks, and a 'can do' attitude.
• Positive attitude towards people, ability to work under pressure, and multitasking.
• Experience in software implementation, LAN/Wi-Fi network supervision, and PDA/Thermal Printer configuration.
• Knowledge of computer hardware construction and the ability to troubleshoot related issues.
• Advanced knowledge of the Microsoft Windows environment, including Office 365.
• Knowledge of Active Directory.

Responsibilities:

• Ordering, preparing, and maintaining IT equipment (laptops, phones, projectors, screens, PDAs, thermal printers).
• Managing 'break & fix' tasks for the aforementioned units.
• Installing and configuring devices.
• Implementing new IT solutions and ensuring data security.
• Conducting workshops and training for Office 365 users.
• Providing on-site end-user support.
• Building a knowledge base.
• Supporting external projects.

Team: Scrum, local team Minimum Experience: 2 years Required Foreign Language Level: B1 (mainly for technical documentation) Project Duration: Long-term project, contract extended continuously every 2-3 months Recruitment Process: 1 technical interview Additional Information: On-site work in Mszczonów

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

hays.pl

Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361