Opis:
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Carrier Sales/Freight Brokerage/accounting in USA market
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Tracking Specialist is responsible for the monitoring and tracking of our customers' freight. This role supports the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.
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RESPONSIBILITIES:
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Track and trace all load assignments to ensure accuracy and delivery of time-sensitive freight Initiate «check calls» with drivers on all pick-ups and deliveries
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Communicate with drivers to ensure that on-time service is provided for all customer shipments
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Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
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Maintain accurate records to include time/date stamps, seal numbers and any specific customer notes
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Work cooperatively with customer service/sales to provide solutions for customers' needs and resolve issue’s.
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Full time, not a remote job, from office only.
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The main advantages in employment as a student with developed communicative qualities, good knowledge of English + Ukrainian or Russian languages: It is beneficial for you to work in our company - In 2-3 weeks you will learn how to earn a decent income in financial logistics. Provide an opportunity to build an international structure and work in the office