Opis:
What we offer
- Flexible working hours (start between 6:30 a.m. - 9 a.m.)
- Hybrid working mode (min. 2 days per week in the office)
- Private medical care in LuxMed,
- PZU life Insurance (voluntary insurance)
- Unlimited international travel Insurance (with a global range)
- Benefits System platform (120 points / month for multisport card, cinema tickets, online shopping etc.)
- Language courses reimbursement (up to 70% of course reimbursement)
- Studies reimbursement (up to 50% of study reimbursement)
- Work abroad possibility (up to 30 days / year)
- Recommendation programme (2000 PLN or 2500 PLN for successful recommendation)
- Holiday allowance (up to 800 PLN / year)
- Childcare refund (up to 900 PLN / year)
- Glasses and contact lenses reimbursement (500 PLN per year)
- Occasional gifts (e.g. 1st year anniversary gift)
- Office team building activities and events
Wymagania:
Our requirements
- Strong problem solving, analytical and critical thinking skills.
- Excellent written and oral communication skills.
- Ability to work in a collaborative but fast-paced team environment.
- Proficiency in Microsoft Office Suite.
- Ability to follow policy guidelines and recognize situations requiring call escalation.
- Workday System knowledge would be an asset.
- Fluency in English and German language in the business environment
Obowiązki:
Your responsibilities
- Responds to routine inquiries from executives, managers and employees relating to general HR policies, practices, processes and systems.
- Processes basic HR and benefits transactions and supports the auditing of information.
- Initial point of contact for employees with routine HR related inquiries or HR systems and process support
- Adheres to established processes, procedures, and systems to resolve employee inquiries.
- Provides superior customer service to all employees by promptly responding to employee inquiries in a tactful and discrete way while handling confidential information
- Achieves performance measures and adheres to established customer service standards.
- Escalates non-routine matters to appropriate individuals or groups.
- Maintains records relating to employee inquiries via a case management tool.
- Participates in information sharing with other service center representatives; identifies trends and passes recommendations for improvement to the HR Operations representatives (Tier II administration team).
- Supports HR team by providing clerical and administrative support.
- Assist with various projects as assigned by direct supervisor.
13 lut 2025;
from:
www.pracuj.pl