Opis:
What we offer
- Chance to grow in both engineering and inter-personal aspects.
- Have a significant impact on our IT support area and the opportunity to implement improvements.
- Being a member of a team of people that focuses on relationships and a good atmosphere.
- A chance to take part in building strategic and ambitious Big Data-related products used by international top clients from various fields.
- An opportunity to work in a fast-growing company in the field of AI and marketing automation.
- Possibility to have a real impact on promoting and raising awareness of Synerise solutions among potential customers, business partners, and the industry community.
- Freedom to act.
- Flat structure with ample ownership opportunities.
Wymagania:
Our requirements
- Experience in administering Atlassian systems (Jira, Confluence).
- Experience in MDM Intune administration.
- Strong proficiency in managing Apple MacBook workstations (macOS).
- At least 4 years in a similar support and administration role.
- Being self-reliant and taking initiative.
- Expertise in administering Jira and Atlassian products.
- Extensive experience of working with macOS (with Apple laptops), in particular managing them remotely.
- Very good knowledge of Microsoft365 digital workplace.
- Motivation to develop yourself and acquire new knowledge.
- Solving problem skills and client-facing skills.
Optional
- Sense of humor.
- Leadership skills.
Obowiązki:
Your responsibilities
- You will support our Synerise team on a daily basis (using Jira and personal charm) on topics such as:
- Microsoft 365 Administration and Support: Manage Teams, Outlook, SharePoint, and InTune.
- Atlassian Tools Administration and Support: Jira and Confluence.
- Azure AD (Entra ID): Handle user accounts, MFA and group roles.
- Laptop Servicing: Oversee onboarding, offboarding and maintenance.
- User Training and Documentation: Conduct training sessions and create documentation.
- Incident and Problem Management: Respond to incidents, perform root cause analysis, and collaborate on solutions.
12 lut 2025;
from:
www.pracuj.pl