Functional Specialist Order-to-Cash

Opis:

What we offer

• You get the possibility to be at the front of Biotechnology Innovations, where ICT plays a big role
• You get the opportunity to be of great added value to our supply chain and dsm-firmenich
• A dynamic work environment with many challenges that give you the possibility to work autonomously and with a team in finding the right solutions. You are given the freedom to be creative and proactive

• An inclusive and multicultural team with respect for everyone
• We offer you the possibility to grow and develop yourself professionally and personally

Wymagania:

Our requirements

• Possess a relevant bachelor's degree and secondary certifications in areas such as Supply Chain Management or SAP
• Demonstrate proven and robust knowledge of SAP SD, along with technical knowledge on SAP tables and the relations between table. Experience with SAP4HANA and integration projects
• Exhibit strong understanding of various business processes, particularly E2E supply chain
• Showcase experience in the process- or food-industry
• Demonstrate a track record of collaboration in diverse international organizations, actively contributing to project goals and providing knowledge support
• Display a proactive drive to professionally support internal customers, coupled with analytical, critical thinking, detail-oriented, deductive reasoning, practical/pragmatic approach, and problem-solving abilities

Obowiązki:

Your responsibilities

• Oversee and support the optimal functioning of supported business processes and applications, collaborating with relevant dsm-firmenich corporate departments and 3rd party software suppliers. This includes issue solving for running business
• Support improvement projects, including requirements gathering, process improvement, test script writing, testing, project implementation, training, and user support
• Work with corporate IT for the development of changes and improvements to the systems
• Establish, share, and enforce best practices for Order-to-Cash processes, covering SAP, the Customer Portal, and CRM, including user rights management
• Ensure global standardization and harmonization of master data, processes and tools at BG level
• Coach, train, coordinate, and evaluate the relevant group of Regional Key Users while acting as a liaison between RKUs and 2nd line support teams, ensuring documentation is up-to-date and addressing ICT security aspects and incident response for uninterrupted business continuity