... . Relational quality. Sense of customer service and ability to listen. Diagnosis ... and track billing from our service providers via an HSBC Group ... and track billing from our service providers via an HSBC Group ...
3 dni temu
... / project demands (Project Management) Ensure Service Quality Targets are met for ... , Create documentation for the team, service guides, technical how to’s Work ...
14 dni temu
... owning and developing application and service architectures including the processes, infrastructure ...
24 dni temu
... customer satisfaction targets within established Service Level Agreements (SLAs). Process payment ...
12 dni temu
... Confluence through our internal Jira Service Desk. Maintain the operational environment within ... . Implement new customisations through customer service requests: Jira project configurations (Workflows ...
26 dni temu
... Define and implement Service Level Objectives (SLOs), Service Level Indicators (SLAs ... though innovate AIOps solutions. Provide specialist technical knowledge and experience, ... to maintain visibility on their service availability, operability metrics, risk ...
miesiąc temu
... and drive the product or service’s direction, define technical strategies, roadmaps ... incidents associated with the IT service. Stay up to date with ... , and adoption of cutting edge specialist technologies and practices with the ...
26 dni temu
... systems, technology, architecture, design, and service delivery of defense-in-depth ... and stakeholder requirements by providing specialist input and knowledge and having ...
24 dni temu
... systems, technology, architecture, design, and service delivery of defense-in-depth ... and stakeholder requirements by providing specialist input and knowledge and having ...
24 dni temu
... stakeholders in accordance with agreed service catalogue & SLAs and enhance CCO ... HSBC. Manage the provision of specialist risk and control knowledge and ...
miesiąc temu