... scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques ... analysis activities to support delivering customer-centric digital products and features ... of the Bank’s proposition and customer and colleague experience. Be ...
jeden dzień temu
... and reviewing models throughout the customer lifecycle. Experience of conducting independent ...
23 dni temu
... solutions to meet customer needs as part of the Customer Journey. Liaise with ... service release/change with a strong customer focus and end-to-end ...
27 dni temu