... Familiarity with Helpdesk tools. Experience with JIRA and the JIRA Service Desk is ... , ensuring timely resolutions Handling customer inquiries with empathy via live chat, ... to complex platform challenges Addressing service gaps and collaborating across teams ...
14 dni temu
... in SaaS, with a passion for technology and customer engagement Highly collaborative ... with the ability to tailor messaging for both executive and customer ... responsibilities Leading project management for Customer Success initiatives, aligning leadership ...
14 dni temu
... applications is advantageous Optional Experience with database and web technologies ... and implementing sales strategies Analyzing customer needs and tailoring customized ... Establishing and maintaining strong relationships with key decision-makers Forecasting ...
14 dni temu