... and support the delivery of customer centric digital products and features ... approach. Capabilities (critical): Change & Implementation, Customer centricity, Stakeholder management, Data analysis ... representing the voice of the customer and business in these ...
12 dni temu
... and reviewing models throughout the customer lifecycle. Experience of conducting independent ...
16 dni temu
... and reviewing models throughout the customer lifecycle. Experience of conducting independent ...
28 dni temu
... solutions to meet customer needs as part of the Customer Journey. Liaise with ... service release/change with a strong customer focus and end-to-end ...
30 dni temu
... process, digital channels, and customer expectations. Good relationship management skills ... and ensure project journey meets business & customer standards highlighting appropriately ... your domain knowledge. Validate customer behaviour and highlighting any gaps ...
26 dni temu
... prioritization and optimization of customer journeys across Business Banking ... principles to deliver optimized customer journeys for Business Banking ... opportunities for process/journey simplification and enhanced customer experience, mobilize governance ...
16 dni temu