... first- and second-line support operations. Strong knowledge of ServiceNow and ... . Manage all local IT support operations to ensure that SLAs are ... and monthly metrics on support operations and incidents, including analysis of ...
29 dni temu
... of 3+ years in support operations, with a strong understanding ... QMS, and Knowledge Base operations. Proficiency in Google Suite ... date joined, ID, direct manager, and role, which represents ... , including collaborating with operations to supply training materials ...
22 dni temu