... responsibilities Level 2 Support: Provide 2nd line support for resolving technical issues ... and efficient system environment. User Engagement: Act as a liaison with key users, ... in the system. Satisfaction Monitoring: Regularly review user experiences and ...
18 dni temu
... and escalates volume, staffing and system concerns in a timely manner. Regularly ... staffing recommendations and rationale with key business partners within Customer Care ... impact Customer Care impact performance. Support the design and deployment of ...
21 dni temu